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Medical Office Assistant with Unit Clerk Diploma

Our Medical Office Assistant with Unit Clerk diploma program develops the medical administration, computer and office skills that are needed to pursue employment opportunities in walk-in care centres, hospitals, physicians’ offices, laboratory or x-ray departments, physiotherapy clinics and much more. The Academy of Learning® Career College focuses on the career-targeted skills and training that today’s employers are looking for so you can complete this program in less than one year. With ongoing enrolment and a flexible course schedule, you can start your education as soon as you’re ready!

Our career-focused curriculum includes courses in:

  • Health Coordinator Levels 1, 2 and 3
  • Microsoft Office (including Windows, Word, Excel, Access and Outlook)
  • Medical Terminology
  • Anatomy & Physiology I & II
  • Clinical Procedures, and more!

Students who successfully complete the Medical Office Assistant program will earn the Certified Medical Assisting Professional (CMAP) designation in addition to their diploma. A work placement in a health care facility gives you the opportunity to apply your skills and gain confidence-building experience in the workplace. We also provide job search and resume writing workshops to help you get on track for a successful and long-lasting career.

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AOLCC’s Integrated Learning System™

All courses in our programs are delivered through our unique Integrated Learning System™ (ILS). Through ILS, you will develop a true proficiency in each topic, no matter your age or skill level upon enrolment. Our learning coaches are with you every step of the way to provide individualized assistance and encouragement in a supportive and non-competitive learning environment. Here’s how it works:

  • You only advance to the next course when you are confident that you have mastered one topic and are ready to move on to the next
  • You participate in hands-on exercises, tasks and practice exams that test your knowledge and give you confidence
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Career Opportunities

Graduates of this program are qualified to work in a wide variety of healthcare settings and occupations. Job titles vary per location, but graduates are an integral part of many healthcare settings, including:

  • Physicians’ offices, clinics, mental healthcare and allied healthcare centres
  • Walk-in care centres
  • Ambulatory clinics
  • Complementary and alternative medicine clinics (e.g., chiropractic and acupuncture centres)
  • Long-term and extended care departments
  • Medical research facilities
  • Medical laboratory and diagnostic imaging centres
  • Physiotherapy and occupational therapy clinics
  • Group homes and community living societies
  • Fitness and wellness centres
  • Hospital admissions and E.R. departments (e.g., switchboard, information, and patient registration)
  • Ambulatory and outpatient departments
  • Laboratory and x-ray departments
  • Medical finance and administrative departments
  • Booking and O.R. bed booking
  • Various hospital departments as a Health Unit Coordinator, such as:
    • Nursing
    • Surgery
    • Blood Bank
    • Specialty clinics
    • Rehabilitation
    • Geriatrics
    • Diabetes
Program Objectives

This program provides students with the basic knowledge, skills, and work experience needed to become permanently employable in a medical setting. Skill development is delivered in three areas:

  • Comprehensive medical administrative knowledge, including medical terminology, anatomy and physiology, pharmacology, and medical office and clinical administrative procedure
  • In-depth hospital administrative knowledge of nursing units, emergency response codes, and infection control and treatment procedures, including an understanding of mental disorders and treatments, workplace ethics, and processing medication, laboratory and doctors’ orders
  • Full range of computer and office skills, including current software applications, keyboarding skills, bookkeeping, and personal and professional development
  • On-site work experience through participation in a 113-hour placement at an approved healthcare facility
Admission Requirements
  • Clear Criminal Record Check
  • Completion of Grade 12 or equivalent, or 19 years of age or older with completion of the CAST testing
  • Adequate level of physical health to be able to fulfill job requirements
  • Completion of Wonderlic SLE admission test with a minimum score of 18
  • Good command of the English language – both written and verbal
  • N-95 Mask Fit Testing which may be required by the industry
  • Hepatitis B, other vaccinations, and/or a TB test may be required by the industry
  • Completion of standard registration form

Program Outline

Part A: Computer and Business Office Skills
  • Introduction to Keyboarding
  • Keyboard Skill Building Level 1 and 2
  • Microsoft Windows Level 1
  • Microsoft Word – Levels 1, 2, and 3
  • Microsoft Excel – Level 1
  • Microsoft Access – Level 1
  • Microsoft Outlook – Level 1
  • Basic Bookkeeping Level 1
  • Thought Patterns For a Success Career
  • Job Search and Résumé Writing
Part B: Medical Administrative/Clinical
  • Introduction to Medical Terminology
  • Anatomy and Physiology Part 1
  • Anatomy and Physiology Part 2
  • Medical Office Procedures
  • Introduction to Medical Transcription
  • Clinical Procedures
  • Standard First Aid
  • Basic Rescue (Level C) CPR Certification
  • Health Unit Coordinator Level 1
  • Health Unit Coordinator Level 2
  • Health Unit Coordinator Level 3
Part C: Work Experience
  • Preceptorship


52 Weeks

Expected Wage Range

$23,339 - $47,165*

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