Office Clerk certificate
Our Office Clerk certificate program provides students with clerical skills and practical training in desktop applications that will help them thrive in an office environment. Using their knowledge of basic office procedures and software fundamentals, students can explore entry-level positions with an eye towards advancing to intermediate positions. Our curriculum provides skill-building and practical training through relevant core courses, delivered through our innovative Integrated Learning System™ (ILS).
Is a Career as an Administration Professional Right for You?
Take the “AOL Administration Professional Career Training Readiness Quiz”
The fun, online quiz takes 3 minutes to complete and you’ll get a personalized report. Identify your strengths and social style plus the training and positions you’re best suited for. Get your Administration Professional Career Training Readiness Score Now!
AOLCC’s Integrated Learning System™
All courses in our programs are delivered through our unique Integrated Learning System™ (ILS). Through ILS, you will develop a true proficiency in each topic, no matter your age or skill level upon enrolment. Our learning coaches are with you every step of the way to provide individualized assistance and encouragement in a supportive and non-competitive learning environment. Here’s how it works:
- You only advance to the next course when you are confident that you have mastered one topic and are ready to move on to the next
- You participate in hands-on exercises, tasks and practice exams that test your knowledge and give you confidence
Program Outcomes
Our program prepares students to:
- Assist with reception by answering telephone calls and attending to visitors
- Organize and file office and/or business records and assist with filing, invoicing and other administrative functions
- Schedule appointments, book meetings, seminars and conferences and manage office calendars
- Handle incoming and outgoing mail, email and faxes and provide general information to clients and the public
- Prepare and process bills, invoices and other office documents
- Use Microsoft programs to create word processing documents, spreadsheets and presentations
Program Duration
Be career-ready in just 19 weeks!
Career Opportunities
Potential positions include general office clerk, office assistant, typist, receptionist, administrative assistant, secretary and more.
Economic Outlook
The economic outlook for office clerks and other general office support workers in B.C. will continue to grow at a steady pace in the next decade, with ample opportunities to transition into intermediate and supervisory positions.
Program Outline
Keyboarding
Minimum 25 words per minute (WPM)
Operating Systems
Basic level of proficiency in a Windows operating system
Word Processing
Intermediate level of proficiency in Microsoft Word
Spreadsheets
Intermediate level of proficiency in Microsoft Excel
Database Management
Basic level of proficiency in Microsoft Access
Business Skills
Business Correspondence Level 1 and Customer Service
Office Skills
Basic level of proficiency in Microsoft Outlook and Office Procedures Level 1
Job Readiness/Employability Skills
Job Search and Resume Writing