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Academy of Learning offers two Microsoft Outlook training levels for every one from pure beginners, to those needing an Outlook refresher, to those who need to upgrade their skills to an expert level. Each course includes everything you need for success.
Both levels of our MS Outlook training is available at the following campuses:
In this course, students learn how to use both the e-mail program and the personal information manager components of Microsoft Outlook. The skills learned in this course will help students use Microsoft Outlook effectively both at work and in their personal lives. View PDF of Microsoft Outlook – Level 1.
Introduction to Microsoft Outlook; Starting and Exiting the Application; Exploring the Microsoft Outlook Environment; The Shortcut Menu and Dialog Boxes, and Working with Outlook; Getting Help While You Work
Sending Messages; Receiving Messages; Printing and Deleting Messages; Replying to and Forwarding Messages; Formatting Messages
Creating and Using Contacts; Using Electronic Business Cards; Organizing and Finding Contacts; Using the Address Book; Using Contact Groups; Printing Contacts
Viewing the Calendar; Changing Calendar Options; Scheduling Appointments; Scheduling Events; Scheduling Recurring Appointments; Managing Calendar Items; Printing
Creating and Editing Tasks; Creating a Recurring Task; Working with Tasks in Other Areas of Outlook; Assigning and Tracking Tasks; Viewing and Organizing Tasks; Printing; Changing Preferences
Using Journal; Manually Creating a Journal Entry; Automatically Creating Journal Entries; Viewing the Journal; Using Notes; Changing Views of Notes; Assigning Contacts to Notes; Printing and Deleting Notes
In this course, students learn to customize Outlook, personalize and secure e-mail messages, and organize and manage e-mail effectively. Students learn to search, sort, filter and categorize e-mail messages. They learn to archive messages, and retrieve archived messages, create and manage rules, and customize message alerts. They also learn how to utilize Outlook to collaborate and share information with others. View PDF of Microsoft Outlook – Level 2.
Formatting Message Content; Working with Message Attachments; Organizing Mail Using Folders; Using Search Folders
Customizing the Navigation Pane; Customizing the Ribbon; Customizing the Quick Access Toolbar; Working with the To-Do Bar and Changing Views; Modifying E-mail Options; Managing E-mail Accounts
Using E-mail Signatures; Modifying Message Options; Securing E-mail Messages; Saving Messages
Arranging and Searching; Using Color Categories and Message Flags; Archiving Data
Using Rules; Creating a an Automated Response Rule; Using Quick Steps; Filtering Junk E-mail; Using Desktop Alerts for New Messages
Scheduling Meetings; Sharing and Viewing Calendars; Using Voting Buttons
All courses in our programs are delivered through our unique Integrated Learning System™ (ILS). Through ILS, you will develop a true proficiency in each topic, no matter your age or skill level upon enrolment. Our learning coaches are with you every step of the way to provide individualized assistance and encouragement in a supportive and non-competitive learning environment. Here’s how it works:
Each level of Microsoft Outlook includes online/digital resources, interactive practice, remote access for safety, one-on-one Learning Coach assistance, and comprehensive textbooks. These courses are recognized across the province and country. They are also eligible for third party funding including Worksafe, insurance, employer, WorkBC organizations and many more.
Students accomplish the learning objectives for each module through a series of hands-on tasks, for which they are given step-by-step instructions and desired result checkpoints. The tasks provide ample opportunity for students to practice, apply, and develop the skills covered in the course.
A practice exercise and review questions are included at the end of each module to measure progress and reinforce the skills learned. There is also a lab exercise at the end of the course to provide further practice and review to reinforce the topics learned throughout the course, and to help prepare students for the exam.
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