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Career OptionsStart DatesJob OpportunitiesAcademy of Learning offers two Microsoft Outlook training levels for every one from pure beginners, to those needing an Outlook refresher, to those who need to upgrade their skills to an expert level. Each course includes everything you need for success.
Start your journey towards a new career today by requesting program details.
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Career OptionsStart DatesJob OpportunitiesBoth levels of our MS Outlook training is available at the following campuses:
All courses in our programs are delivered through our unique Integrated Learning System™ (ILS). Through ILS, you will develop a true proficiency in each topic, no matter your age or skill level upon enrolment. Our learning coaches are with you every step of the way to provide individualized assistance and encouragement in a supportive and non-competitive learning environment.
Here’s how it works:
In this course, students learn how to use both the e-mail program and the personal information manager components of Microsoft Outlook. The skills learned in this course will help students use Microsoft Outlook effectively both at work and in their personal lives. View PDF of Microsoft Outlook – Level 1.
Module 1: Navigating MS Outlook
Introduction to Microsoft Outlook; Starting and Exiting the Application; Exploring the Microsoft Outlook Environment; The Shortcut Menu and Dialog Boxes, and Working with Outlook; Getting Help While You Work
Module 2: Microsoft Outlook Email and Messages
Sending Messages; Receiving Messages; Printing and Deleting Messages; Replying to and Forwarding Messages; Formatting Messages
Module 3: Contacts in Microsoft Outlook
Creating and Using Contacts; Using Electronic Business Cards; Organizing and Finding Contacts; Using the Address Book; Using Contact Groups; Printing Contacts
Module 4: Calendar Options and Appointments
Viewing the Calendar; Changing Calendar Options; Scheduling Appointments; Scheduling Events; Scheduling Recurring Appointments; Managing Calendar Items; Printing
Module 5: MS Outlook Tasks
Creating and Editing Tasks; Creating a Recurring Task; Working with Tasks in Other Areas of Outlook; Assigning and Tracking Tasks; Viewing and Organizing Tasks; Printing; Changing Preferences
Module 6: Journals in Microsoft
Using Journal; Manually Creating a Journal Entry; Automatically Creating Journal Entries; Viewing the Journal; Using Notes; Changing Views of Notes; Assigning Contacts to Notes; Printing and Deleting Notes
In this course, students learn to customize Outlook, personalize and secure e-mail messages, and organize and manage e-mail effectively. Students learn to search, sort, filter and categorize e-mail messages. They learn to archive messages, and retrieve archived messages, create and manage rules, and customize message alerts. They also learn how to utilize Outlook to collaborate and share information with others. View PDF of Microsoft Outlook – Level 2.
Module 1: Formatting, Attachments and Folders
Formatting Message Content; Working with Message Attachments; Organizing Mail Using Folders; Using Search Folders
Module 2: Navigating and Customizing MS Outlook
Customizing the Navigation Pane; Customizing the Ribbon; Customizing the Quick Access Toolbar; Working with the To-Do Bar and Changing Views; Modifying E-mail Options; Managing E-mail Accounts
Module 3: Signatures and Security Options in Microsoft
Using E-mail Signatures; Modifying Message Options; Securing E-mail Messages; Saving Messages
Module 4: Categories, Flags and Archiving for Microsoft Outlook
Arranging and Searching; Using Color Categories and Message Flags; Archiving Data
Module 5: Rules, Shortcuts and Junk
Using Rules; Creating a an Automated Response Rule; Using Quick Steps; Filtering Junk E-mail; Using Desktop Alerts for New Messages
Module 6: Calendars, Meetings, Schedules
Scheduling Meetings; Sharing and Viewing Calendars; Using Voting Buttons
Each level of Microsoft Excel includes online/digital resources, interactive practice, remote access for safety, one-on-one Learning Coach assistance, and comprehensive textbooks. These courses are recognized across the province and country. They are also eligible for third party funding including Worksafe, insurance, employer, WorkBC organizations and many more.
Students accomplish the learning objectives for each module through a series of hands-on tasks, for which they are given step-by-step instructions and desired result checkpoints. The tasks provide ample opportunity for students to practice, apply, and develop the skills covered in the course.
A practice exercise and review questions are included at the end of each module to measure progress and reinforce the skills learned. There is also a lab exercise at the end of the course to provide further practice and review to reinforce the topics learned throughout the course, and to help prepare students for the exam.
This quick and easy assessment will provide you with some insight into what to focus on and what you might need to watch out for to best prepare you for your new career and school goals!
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"I came to AOLCC in September 2019 and I am glad I did. I came to here to better my education and enhance my skills. The staff are very friendly and help you whenever you need. I would highly recommend Academy of Learning because it is self-pace – you do it on your own time. Thank you AOL!!"
5.0
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"I chose to come attend AOLCC to further my education, to become self-sufficient, self-empowered and to get back into the work force doing what I truly love, to empower others suffering with addictions. I heard about the college from another student who enjoyed the school and her course. It was a good experience and I felt supported, always knowing there were coaches and help when I needed it. I was always supported and encouraged and I really enjoyed my time at AOLCC."
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"If and when I need extra training in any category, I will definitely be coming back to the Academy of Learning Career College. School has never come easy to me, but being here has been an excellent and very rewarding experience for me. Especially the support I received from Helen and Kyle, THEY ARE THE BEST!"
5.0
Administrative Assistant
"I was out of the country for 4 years and when I came back to Canada, I applied for some clerical positions with no luck. I found that most companies wanted certificates. That is when I came to AOLCC and with the help of the facilitators, I made the decision to enrol for the Administrative Assistant Diploma. I feel I learned a lot in every subject that I will take forward into a new career path."
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For general information, visit our Programs page to see what we offer. The individual program pages will give you more details about their objectives, program length, courses and much more. Our Admissions Representatives are also available to discuss program options with you.
Our Admissions Representatives and campus staff can provide information regarding financing, financial aid and financial assistance for which you may qualify.
Never! Our Integrated Learning System™ (ILS) is designed to ensure that you proceed at your own pace, with qualified facilitators and instructors available for one-on-one assistance and guidance. At AOLCC, you will never be just another anonymous face in the crowd!
Absolutely! We serve adult learners by creating a safe, comfortable and inclusive atmosphere where you can feel at ease while you learn.
Yes! In fact, AOLCC’s scheduling is designed with part-time workers in mind. Our goal is to be flexible so you can achieve the right work/life balance.
Yes! We administer an entrance examination to ensure you can succeed at our campuses, and we provide assistance and guidance to make sure you continue to succeed!
699 Victoria Street
Kamloops, BC V2C 2B3
Phone: (250) 372-5429
Fax: (250) 372-5462
240A - 1640 Leckie Rd.
Kelowna, BC V1X 7C6
Phone: (250) 868-3688
Fax: (250) 868-3511
1551 Estevan Rd #7,
Nanaimo, BC V9S 3Y3
Phone: (250) 753-4220
Fax: (250) 753-4295
#200-754 Goldstream Ave.
Victoria, BC V9B 5T2
Phone: 250-391-6020
Fax: (250) 391-6021
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