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Start your journey towards a new career today by requesting program details.
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Career OptionsStart DatesJob OpportunitiesIT Support Technician maintain computer networks and solve any problems that may occur with them. Any company or organization that uses multiple computers or software platforms needs a skilled IT Support Technician to coordinate and connect the different systems.
Start your career in IT Support Technician today.
Start your journey towards a new career today by requesting program details.
Financial Assistance
Career OptionsStart DatesJob OpportunitiesAcademy of Learning’s IT Support Technician program will provide you with the necessary skills and knowledge to plan, install, and provide routine control over and manage exceptional situations in relation to quality communications network services in an information system.
This program provides in-depth knowledge of evaluating communications hardware, software, and transmission service alternatives against changing business requirements, maintaining links with network suppliers, monitoring network performance, providing support for systems, localizing and rectifying faults in networks and handling non-routine user/customer problems, and providing expertise and practical assistance in delivering service that complies with statutory and other standards, as well as strategic and tactical plans.
All courses in our programs are delivered through our unique Integrated Learning System™ (ILS). Through ILS, you will develop a true proficiency in each topic, no matter your age or skill level upon enrolment. Our learning coaches are with you every step of the way to provide individualized assistance and encouragement in a supportive and non-competitive learning environment.
Here’s how it works:
Recent studies indicate that strong growth in IT jobs, especially for skilled Computer and Network Operators, are expected over the next few years. Careers that correspond with the skills learned in this program include:
Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions. An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.
IT Support Technician provide day-to-day onsite administrative support for software users in a variety of work environments, including professional offices, small businesses, government, and corporations. Their duties may include:
Keyboarding
Minimum 25 words per minute (WPM)
Operating Systems
Windows 10 level 1 and 2
Computer Networking
CompTIA Network+
CompTIA Security +
CompTIA Server+
PC Troubleshooting
CompTIA A+
Microsoft Certification
Microsoft Windows 10 Configuring
Microsoft Azure
Job Readiness/employability Skills
Job Search and Resume Writing
This quick and easy assessment will provide you with some insight into what to focus on and what you might need to watch out for to best prepare you for your new career and school goals!
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Quality Assurance
Explore the heartfelt testimonials from our satisfied students
Office Clerk
"I came to AOLCC in September 2019 and I am glad I did. I came to here to better my education and enhance my skills. The staff are very friendly and help you whenever you need. I would highly recommend Academy of Learning because it is self-pace – you do it on your own time. Thank you AOL!!"
5.0
Medical & Social Services
"I chose to come attend AOLCC to further my education, to become self-sufficient, self-empowered and to get back into the work force doing what I truly love, to empower others suffering with addictions. I heard about the college from another student who enjoyed the school and her course. It was a good experience and I felt supported, always knowing there were coaches and help when I needed it. I was always supported and encouraged and I really enjoyed my time at AOLCC."
5.0
Medical & Social Services
"If and when I need extra training in any category, I will definitely be coming back to the Academy of Learning Career College. School has never come easy to me, but being here has been an excellent and very rewarding experience for me. Especially the support I received from Helen and Kyle, THEY ARE THE BEST!"
5.0
Administrative Assistant
"I was out of the country for 4 years and when I came back to Canada, I applied for some clerical positions with no luck. I found that most companies wanted certificates. That is when I came to AOLCC and with the help of the facilitators, I made the decision to enrol for the Administrative Assistant Diploma. I feel I learned a lot in every subject that I will take forward into a new career path."
5.0
Technology & Design
"Going to AOLCC has been a very good experience for me. The staff was informative and polite. Courses were taught very well and all my questions were answered. Thanks to the staff for everything."
5.0
For general information, visit our Programs page to see what we offer. The individual program pages will give you more details about their objectives, program length, courses and much more. Our Admissions Representatives are also available to discuss program options with you.
Our Admissions Representatives and campus staff can provide information regarding financing, financial aid and financial assistance for which you may qualify.
Never! Our Integrated Learning System™ (ILS) is designed to ensure that you proceed at your own pace, with qualified facilitators and instructors available for one-on-one assistance and guidance. At AOLCC, you will never be just another anonymous face in the crowd!
Absolutely! We serve adult learners by creating a safe, comfortable and inclusive atmosphere where you can feel at ease while you learn.
Yes! In fact, AOLCC’s scheduling is designed with part-time workers in mind. Our goal is to be flexible so you can achieve the right work/life balance.
Yes! We administer an entrance examination to ensure you can succeed at our campuses, and we provide assistance and guidance to make sure you continue to succeed!
699 Victoria Street
Kamloops, BC V2C 2B3
Phone: (250) 372-5429
Fax: (250) 372-5462
240A - 1640 Leckie Rd.
Kelowna, BC V1X 7C6
Phone: (250) 868-3688
Fax: (250) 868-3511
1551 Estevan Rd #7,
Nanaimo, BC V9S 3Y3
Phone: (250) 753-4220
Fax: (250) 753-4295
#200-754 Goldstream Ave.
Victoria, BC V9B 5T2
Phone: 250-391-6020
Fax: (250) 391-6021
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