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34-Week Community Service Worker Diploma Program in BC

Become a Qualified Community Service Professional

Community Service Workers are the main point of contact for individuals who need continuous help and assistance. They work closely with various social groups, and their main goal is to provide the utmost support and care to the person or a group of people with physical and/or mental disabilities or restrictions.

Start your career in community service work today.

The Academy of Learning’s Community Service Worker diploma program is meticulously designed to enhance the skills necessary for impactful work across various essential services. Graduates of this program are well-prepared for roles in youth centers, family services, outpatient care services, community centers, and emergency relief services, among others.

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Our program is designed to provide you with the career-targeted skills and training that are in high demand by today’s employers. Thanks to our innovative Integrated Learning System™ (ILS). you can complete this program in under eight months. This system ensures that you gain a deep understanding of the subjects necessary for your future career and allows flexibility in learning. With ongoing enrollment and a flexible course schedule, we will enable you to start your education at a time that suits you best, accommodating various personal and professional commitments.

Our career-focused curriculum includes courses in:

In the CSW program, you’ll gain the skills to advocate for clients, directing them to necessary resources and administering social assistance programs. Our acclaimed social services diploma program includes practical work placements to enhance real-world proficiency and job search workshops to kickstart your career. By focusing on helping you hone in-demand, career-ready skills, we ensure a comprehensive education that prepares you for a rewarding career in community service in various settings, including family services, youth centers, and more, after you complete your social work diploma.

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AOLCC’s Integrated Learning System™

All courses in our programs are delivered through our unique Integrated Learning System™ (ILS). Through ILS, you will develop a true proficiency in each topic, no matter your age or skill level upon enrolment. Our learning coaches are with you every step of the way to provide individualized assistance and encouragement in a supportive and non-competitive learning environment.

Here’s how it works:

  • You only advance to the next course when you are confident that you have mastered one topic and are ready to move on to the next
  • You participate in hands-on exercises, tasks and practice exams that test your knowledge and give you confidence

Career Opportunities

Graduates of our Community Service diploma program are qualified to work in various CSW settings and occupations. Job titles vary per location, but graduates of our community worker program are an integral part of many settings, including:

  • Youth centers and youth protection services
  • Individual and family services
  • Civic and social organizations
  • Out-patient care centers
  • Local Community Service Centres (CLSC)
  • Vocational rehabilitation services
  • Educational services
  • Community food and housing
  • Emergency relief services

Admission Requirements

  • Clear Criminal Record Check with Vulnerable Sector Check
  • 19 years of age or older (varies, depending on province-specific ministry requirements)
  • Grade 12 or equivalent, or Mature Student Status with successful completion of CAST testing
  • Adequate level of physical health to be able to fulfill job requirements (as stated in self-assessment)
  • Other medical tests (e.g., TB Test) or proof of vaccinations (e.g., Hepatitis B) may be required by industry before placement
  • Good command of the English language – both written and oral (as per completion of the Wonderlic SLE admission test with a minimum score of 18)
  • Completion of standard registration form

Program Objectives

This comprehensive community service worker program will equip you with the knowledge, practical skills, and valuable work experience necessary to secure permanent employment in various community service worker (CSW) settings. Skill development is delivered in three areas:

  • Comprehensive community service worker knowledge, including psychology, sociology, family life, mental health, addictions, criminology, at-risk populations, case management, counseling, ethics, business communication, report writing, and government and social services.
  • Full range of computer and office skills, including current software applications, keyboarding skills, and personal and professional development.
  • On-site work experience through participation in a 75-hour preceptorship at an approved CSW facility.

At the end of the program, you will be able to:

  • Accurately identify the socio-economic factors influencing an individual’s attitudes and behaviors towards health and wellness. This critical skill set is a key part of the social services worker program, preparing you to address and support clients’ diverse needs effectively.
  • Advocate for client interests with precision. You can direct clients to the appropriate community, provincial, and federal resources by identifying client needs. This ability is central to the community service worker certificate and demonstrates an awareness of client diversity, uniqueness, and individuality, embodying the core values of a community service worker.
  • In our community service worker course, you will learn to produce correctly formatted, grammatically correct, and accurate documents, such as reports, letters, and emails, that reflect an awareness of the target audience and include appropriate, industry-specific terminology.
  • Communicate clearly and effectively with colleagues and a wide range of healthcare professionals both orally and in writing in a community service work context support
  • Demonstrate ethics, professionalism, and self-awareness by analyzing case studies and ethical dilemmas, correctly identifying unethical, unprofessional, or inappropriate behavior, and proposing more effective or appropriate courses of action.

Program Outline

Part A: Computer and Business Office Skills

  • Introduction to Keyboarding
  • Keyboard Skill Building Level 1
  • Microsoft Windows Level 1
  • Microsoft Word – Level 1
  • Microsoft Excel – Level 1
  • Microsoft Access – Level 1
  • Microsoft Outlook – Level 1
  • Thought Patterns For A Successful Career
  • Job Search and Résumé Writing

Part B: CSW Administrative/Clinical

  • Psychology Fundamentals
  • Sociology and Family Life in Canada
  • Introduction to Mental Health and Addictions
  • Life-Span Development
  • Criminology and At-Risk Populations
  • Case Management, Counselling, and Ethics
  • Business Communication and Report Writing
  • Government and Social Services
  • Standard First Aid
  • Basic Rescuer (Level C) CPR Certification

Part C: Work Experience

  • Preceptorship

Do You Have The Right Personality For College?

This quick and easy assessment will provide you with some insight into what to focus on and what you might need to watch out for to best prepare you for your new career and school goals!

Accreditations

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B.C. Private Training
Institutions Branch

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B.C. Education
Quality Assurance

What Our Students Say About Us

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Explore the heartfelt testimonials from our satisfied students

Chantelle M

Office Clerk

"I came to AOLCC in September 2019 and I am glad I did. I came to here to better my education and enhance my skills. The staff are very friendly and help you whenever you need. I would highly recommend Academy of Learning because it is self-pace – you do it on your own time. Thank you AOL!!"

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5.0

Lori Germain

Medical & Social Services

"I chose to come attend AOLCC to further my education, to become self-sufficient, self-empowered and to get back into the work force doing what I truly love, to empower others suffering with addictions. I heard about the college from another student who enjoyed the school and her course. It was a good experience and I felt supported, always knowing there were coaches and help when I needed it. I was always supported and encouraged and I really enjoyed my time at AOLCC."

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5.0

Paula Hodgess

Medical & Social Services

"If and when I need extra training in any category, I will definitely be coming back to the Academy of Learning Career College. School has never come easy to me, but being here has been an excellent and very rewarding experience for me. Especially the support I received from Helen and Kyle, THEY ARE THE BEST!"

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5.0

Cathy Scheck

Administrative Assistant

"I was out of the country for 4 years and when I came back to Canada, I applied for some clerical positions with no luck. I found that most companies wanted certificates. That is when I came to AOLCC and with the help of the facilitators, I made the decision to enrol for the Administrative Assistant Diploma. I feel I learned a lot in every subject that I will take forward into a new career path."

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5.0

Tracy Gallup

Technology & Design

"Going to AOLCC has been a very good experience for me. The staff was informative and polite. Courses were taught very well and all my questions were answered. Thanks to the staff for everything."

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5.0

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Frequently Asked Questions

How do I know which diploma or certificate program will best suit me?

For general information, visit our Programs page to see what we offer. The individual program pages will give you more details about their objectives, program length, courses and much more. Our Admissions Representatives are also available to discuss program options with you.

A career college sounds great to me, but how will I afford it?

Our Admissions Representatives and campus staff can provide information regarding financing, financial aid and financial assistance for which you may qualify.

Will I be lost in a large class?

Never! Our Integrated Learning System™ (ILS) is designed to ensure that you proceed at your own pace, with qualified facilitators and instructors available for one-on-one assistance and guidance. At AOLCC, you will never be just another anonymous face in the crowd!

I am older than the typical student. Will I fit in?

Absolutely! We serve adult learners by creating a safe, comfortable and inclusive atmosphere where you can feel at ease while you learn.

Will I be able to handle the workload since I work part-time?

Yes! In fact, AOLCC’s scheduling is designed with part-time workers in mind. Our goal is to be flexible so you can achieve the right work/life balance.

Can I attend AOLCC if I do not have my high school diploma or GED?

Yes! We administer an entrance examination to ensure you can succeed at our campuses, and we provide assistance and guidance to make sure you continue to succeed!

Academy Of Learning Career Colleges

Kamloops Campus
Career Training

699 Victoria Street
Kamloops, BC V2C 2B3
Phone: (250) 372-5429
Fax: (250) 372-5462

Kelowna Campus
Career Training

240A - 1640 Leckie Rd.
Kelowna, BC V1X 7C6
Phone: (250) 868-3688
Fax: (250) 868-3511

Nanaimo Campus
Career Training

1551 Estevan Rd #7,
Nanaimo, BC V9S 3Y3
Phone: (250) 753-4220
Fax: (250) 753-4295

Victoria - WestShore Campus
Career Training

#200-754 Goldstream Ave.
Victoria, BC V9B 5T2
Phone: 250-391-6020
Fax: (250) 391-6021

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